Feedback Loop (trustloop.me) is an initiative by Curioso Corp for exchanging honest, anonymous feedback. This page documents our SMS program: what we send, exactly how people opt in, and how to opt out. The in-product opt-in forms are reproduced verbatim below.
We send two kinds of text message, and nothing else — no marketing, no promotions, no recurring messages:
A user may optionally add their own mobile number to sign in by text instead of email. Providing a phone number is optional; every feature works with email instead, and SMS consent is never a condition of using the service. The code is sent only when the user taps the button. This is the form as it appears in the product:
Sample message:
An account holder can invite a specific person they know to answer their feedback questions. The account holder personally types that individual's number into the form below; each entry produces one invitation text, sent from our number. Recipient numbers are used only to deliver that invitation — they are never added to any list, and no further messages are sent unless the account holder personally invites that person again. Every message includes opt-out instructions, and STOP is honored automatically and immediately.
Sample message:
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An initiative by Curioso Corp